Live captions transform the professional experience for people who are deaf or hard of hearing.
Use live captions for your meetings, training sessions and teleconference calls. Read the transcript of your session afterwards.
Through your personalised Ai-Live account, you can view captions, book future sessions, access your transcripts,and add any tricky jargon to your dictionary to further enhance the quality of your captions.
How to get started
We’ve designed Ai-Live to be simple to set-up with no software required.
All you need to do is provide us with your live audio feed, and have any web-enabled device ready to go.
Live Audio
Teleconference Phone
A teleconference phone will pick up the audio of participants around a meeting room table as well as those connecting into the call. For larger meetings, extension microphones can be used. Simply provide us with a dial-in number to the conference call. Our captioners will listen to the audio and caption everything they hear.
Mobile Phone
Mobile phones can be used for smaller meetings such as one-on-one meetings. We’ll call you at the start of the session and you can simply turn on loudspeaker and place the phone between you and your colleague as you chat.
Zoom
Connect your laptop to an external microphone and connect with our live captioners via a Zoom call. Depending on meeting size, you’ll want to make sure you’ve got the right microphone for the job – let us recommend one for you.
Web-enabled device
Internet
To view the captions, you need to be online. This can be through an ethernet connection, Wi-Fi or even data coverage on your smartphone or tablet.
Display
View the live captions on any web-enabled device, such as your laptop, tablet or mobile phone.
Browser
Live captions are viewable on most current browsers. Our recommended browsers are Chrome, Firefox, Opera and Safari.
Funding for Live Captions at Work
Are you working with hearing loss and missing some content? You may be eligible for Government funding.
Ai-Live is a registered service provider under JobAccess in Australia. JobAccess administers the Employment Assistance Fund (EAF), which provides funding for support services in the workplace. Deaf and hard of hearing users of Ai-Live can receive up to $6,000 per annum in funding for live captioning services.
Access to Work (AtW) is UK government funding providing access to disability support services. Ai-Live is a registered Access to Work service and people who are deaf or hard of hearing can receive up to £40,800 in funding per annum to use on live captioning.